The OutfitterHQ Handbook
Public documentation for OutfitterHQ — scheduling for multi-lake boat rental outfitters. Written for the person answering the phone at 7 AM, the owner deciding whether to switch, and staff learning the desk.
We keep this honest: what the product does today, with limits called out. If a page doesn’t match the app, that’s a handbook bug.
Need a step? Start with how-to guides — search there understands desk language (“move a boat”, “guest emailed”), not just titles.
See it first
Two minutes at the desk: a new booking, boats on the lakes, and the grid.
Start here
- How-to guides — self-serve the whole product (setup, grid, deliveries, money, optimize, team, troubleshooting).
- Getting started — short overview from signup to first booking.
- Who this is for — ICP and non-fits.
- Pricing — what we charge.
Feature reference
Deeper product pages (less “click here”, more “how it behaves”):
- The scheduling grid
- Bookings
- Online booking
- Payments, deposits & billing
- Fleet & access points
- Deliveries & the run sheet
- Smart boat assignment
- Hull condition & damage history
- Liability waivers (custom documents)
- Team, roles & settings
- Ask (OutfitterAI)
- Email holds
- Overnight truck pass
Field notes
Company
- About
- Roadmap
- Transparency
- Essays — a short shelf of arguments (most older posts are unlisted)
Production app: outfitterhq.ca
Contact: hello@outfitterhq.ca